Privacy and Cookie Policy

Owner and Data Controller

Our website address is: https://herbals-shop.com

Umberto Sacco Viale Monza 169 zip: 20125 Milano (MI) Italy
Owner contact email: [email protected]

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, email address, first name and last name.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

What personal data we collect and why we collect it

On our website we collect from the users and visitors the following personal data:

• first name
• surname
• email address
• personal account preferences
• transactional data (purchase information)
• technical data (information on cookies)

We do not collect or store sensitive personal data, such as health data.

Personal data are created by the user’s interactions with the website and are also generated by technical processes such as contact forms, comments, cookies, statistics and third-party embedding.

WordPress does not collect personal data about visitors and only collects the data shown on the User Profile screen by registered users. Some plugins may collect personal data. To check which plugins and how the data are managed by the these plugins, view the section Who we share your data with.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name and last name.

Cookies

This Website uses cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. By default WordPress does not collect any analytics data.

Google Analytics (Google Inc.)

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

Google Analytics with anonymized IP (Google Inc.)

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

• Slimstat 
  Slimstat is a web analysis service. Slimstat utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities.
  Personal Data collected: Cookies and Usage Data.
  More info: https://www.wp-slimstat.com/terms-and-conditions

Who we share your data with

The user’s data are collected to allow the owner to provide their services, as well as for the following purposes: access to accounts on third-party services, interaction with social networks and external platforms, display of content from external platforms and optimization and distribution of traffic.

To obtain further detailed information on the purposes of the processing and on the personally identifiable personal data for each purpose, the user can refer to the relevant sections of this document.

• Google Analytics (Google Inc.)

  Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

  Personal Data collected: Cookies and Usage Data.

  Place of processing: US – Privacy Policy – Opt Out.

• Slimstat 
  Slimstat is a web analysis service. Slimstat utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities.
  Personal Data collected: Cookies and Usage Data.
  More info: https://www.wp-slimstat.com/terms-and-conditions
• CloudFlare (Cloudflare)
  CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.
  The way CloudFlare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User’s browser, while also allowing analytical data from this Website to be collected.
  Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
  Place of processing: United States – Privacy Policy.
• Facebook Like button and social widgets (Facebook, Inc.)
  The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: US – Privacy Policy.
• Google Friend Connect (Google Inc.)
  Google Friend Connect is a social interaction service provided by Google Inc.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: United States – Privacy Policy. Privacy Shield participant.
• Twitter Tweet button and social widgets (Twitter, Inc.)
  The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: US – Privacy Policy.
• Google+ +1 button and social widgets (Google Inc.)
  The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: US – Privacy Policy.

• LinkedIn button and social widgets (LinkedIn Corporation)

Place of processing: US – Privacy Policy.

• Pinterest “Pin it” button and social widgets (Pinterest)
  The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
  Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

• GetResponse (Implix Sp. z o.o.)
  GetResponse is an email address management and message sending service provided by Implix Sp. z o.o.
  Personal Data collected: Cookies, email address and first name.
  Place of processing: Poland – Privacy Policy.
• Facebook Comments (Facebook, Inc.)
  Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: United States – Privacy Policy. Privacy Shield participant.
• Akismet (Automattic Inc.)
  Akismet is a SPAM protection service provided by Automattic Inc.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: United States – Privacy Policy.
• Geolocation (this Website)
  This Website may collect, use, and share User location Data in order to provide location-based services.
  Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Website.
  Personal Data collected: geographic position.
• Facebook Custom Audience (Facebook, Inc.)
  Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  Personal Data collected: Cookies and email address.
  Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
• Facebook Remarketing (Facebook, Inc.)
  Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
  Personal Data collected: Cookies and Usage Data.
  Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
• Google Fonts (Google Inc.)
  Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
  Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
  Place of processing: United States – Privacy Policy. Privacy Shield participant.
• Google Maps Widget (Google Inc.)
  Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

• PayPal (PayPal Inc.)
  PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: See the PayPal privacy policy –Privacy Policy.
• Stripe (Stripe Inc)
  Stripe is a payment service provided by Stripe Inc.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: United States – Privacy Policy. Privacy Shield participant.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

The Data Protection Officer of this website is: Umberto Sacco Viale Monza 169 zip: 20125 Milano (MI) Italy – email: [email protected]

Additional information on the sale of goods and online services

Personal data collected are used for the provision of services to the user for educational and / or informational purposes or for the sale of products, including payment and any delivery. The personal data collected to complete the payment can be those related to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected from this website depends on the payment system used.

How we protect your data

We protect our website against brute force attacks and unauthorized login through WordFence software and we include technical data protection measures such as two factor authentication software; in addition our staff has been trained on data protection.

What data breach procedures we have in place

In the event of an external attack on our website, such as a brute force attack or unauthorized login attempts, we will instantly receive an email message from the WordFence software, through which we will block: IP address from which the attack starts , IP Address Range, Hostname, Browser User Agent or Referrer up to the momentary block of the Country.

What third parties we receive data from

This web site doesn’t receives data about users from third parties.

What automated decision making and/or profiling we do with user data

This web site doesn’t provides a service which includes automated decision making

Industry regulatory disclosure requirements

We are not a member of a regulated industry, and we are not subject to additional privacy laws.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website supports “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/Website.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small piece of data stored in the User’s device.

---

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

last update: 24 May 2018